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Legal · Payswitch

Privacy Policy

Last updated: Monday, 22 September 2025

Your privacy matters to us. This policy explains, in plain language, what information Payswitch collects, how we use and protect it, and the choices you have over your data.

On this page

1. Introduction 2. Information We Collect 3. How We Use It 4. Sharing & Disclosure 5. Security 6. Cookies 7. Your Choices 8. Children's Privacy 9. Changes to Policy 10. Contact Us

1. Introduction

Thank you for using Payswitch services! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Government-issued identification where required by law
  • Payment information
  • Other information you provide voluntarily

2.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type
  • Operating system
  • IP address
  • Cookies and similar technologies

3. How We Use Your Information

We use your information for various purposes, including:

  • Providing and improving our services
  • Processing payments
  • Bank verification
  • Sending updates and notifications
  • Responding to your inquiries
  • Customizing your experience
  • Complying with legal obligations
Note: Your banking information is never stored on our system.

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Legal and regulatory authorities
  • Parties involved in the event of a business transfer or merger

5. Security

We take reasonable measures to protect your information with the cutting-edge technology available today, but no data transmission over the internet is entirely secure. Please take precautions to protect your personal information.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and gather information about how you use our product.

7. Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving our notification emails and SMS.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at support@payswitch.africa.

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